Payment methods

We accept the following payment methods:

Credit card

PayPal

 

How to pay with a Credit Card:

1) Fill in the required data

2) Choose the delivery method

3) In the "Payment methods" section, select "Credit Card". Your order will be processed and the invoice will be sent to the email address

NOTE:

You can try to pay with a Credit Card, only 9 times a day, this being a method of security of personal data. If you have tried several times and failed, try again in 24 hours or choose a new payment method.

Why was my credit card declined?

Please make sure that the card data and personal information have been entered correctly. Below you will find some of the most common reasons for rejecting your credit card.

 

Payment via PayPal

You can also purchase products via credit card, debit card or bank account linked to the PayPal service system. In this case, once you complete your order, you will be redirected to PayPal to make the payment.

1.Log in to your PayPal account;

2.Enter the card details and the order will be sent to your PayPal address. Then press the "Send" button;

3.The payment will be processed and the invoice will be sent by e-mail

NOTE:

The order will be sent to the PayPal account address. Make sure the address is filled in correctly.

 

PayPal - Frequently Asked Questions

Below you can find some of the most frequently asked questions about PayPal payments. If you need additional information, please contact PayPal Customer Service.

How do I take advantage of PayPal's Buyer Protection service?

If you have not received your order, or if the received order is radically different from the description of the site, you will be able to take advantage of PayPal's "Buyer Protection" service, which includes the price of the product and the delivery price. Please contact one of our representatives as soon as you find out that there is a problem with your order.

The "protection buyer" of PayPal is applicable to you if:

You purchased the product from MuChenWorld;

You have paid for the product via PayPal;

You have made a single payment via PayPal;

You have sent a request within 45 calendar days of payment and - where applicable - you have made a claim within 20 calendar days of the date the request was sent.

You meet the requirements of PayPal's Buyer Protection service mentioned in the PayPal Terms and Conditions.  

How can I contact PayPal Customer Service?

PayPal encourages customers to seek assistance via email. However, if you want to talk to a PayPal employee, you can use this number Personal profiles: 00353 1 436 9111

This service is available in those times:

8:00 AM PDT until 4:00 PM GMT Monday - Friday

Thank you for choosing to shop with MuChenWorld.

 

If you have any questions, please send an inquiry and we will answer you within 24 hours, within the working week.

Email : support@muchenworld.shop